Noticeboard

Dispensary are currently under severe pressure at the moment please allow 4 full working days for medications - thank you. We are closed on the following bank holidays for the Queen's Jubilee, Thursday 2nd June & Friday 3rd June. Click here for details of medication ordering timescales during this bank holiday period.
We are changing our computer system on the 18th August 2022. Patient Access will no longer be available from August, if you wish to continue to order medications/book appointments you need to download the NHS App



Click here for details of the Spring Booster from the 21st March being offered to patients aged 75 and over and immunosuppressed people aged 12 years and above. This spring booster will be offered around 6 months and not before 3 months after your previous booster
Click here for the latest Practice Newsletter
Click here for details about the Covid Booster Programme
Click here for details of covid vaccination status for travel abroad
Click here to download the NHS App. Click here if you need help with the NHS App. Click here for details of the covid pass
Click here for information on getting coronavirus testing
Covid Vaccination -The Suffolk and North East Essex ICS has launched a brand-new website which aims to offer residents a single, comprehensive and accurate source of information about Covid-19 and vaccinations, click here to access the website.
DUE TO WORKLOAD PRESSURES THE DISPENSARY AT FRESSINGFIELD WILL CLOSE BETWEEN 1PM AND 2PM EVERY DAY.  OUR CURRENT TIMESCALES FOR PROCESSING MEDICATIONS ARE 3 WORKING DAYS. WE ARE SORRY FOR ANY INCONVENIENCE CAUSED AND THANK YOU VERY MUCH FOR YOUR ASSISTANCE. 




Do you order your medications or book appointments online? Click here for further help
Click here to find out more about how we process your data

Pregnant? There are many ways to help protect you and your baby
Click here for self care leaflets for common ailments
Back Pain Myth Busters
Click here for our Care Quality Commission (CQC) Rating 

GP Online Services

GP Online Services

GP Online Services allow patients to book appointments, request medication and view medical records.

Registering for GP Online Services

If you are 16+ with suitable photo ID, you can self-register by downloading the NHS App (Note: This is not the NHS COVID App). If you are unable to get through the self-registration, please contact the surgery for an alternative method of accessing online services.

If you require online services for someone who lacks capacity to make their own care decision (e.g. very young children or an ill relative), please first self-register for the NHS App for yourself and then contact the surgery regarding adding additional patients to your account. Older children may need their own account, created by the surgery, if they are deemed competent to make their own decisions about care.

Download on the App Store

Get it on Google Play

No smartphone/tablet? Visit the NHS App link below for information on accessing NHS App services from the browser on your desktop or laptop computer.

For further information about the NHS App: www.nhs.uk/nhsapp

For general information on GP Online Services: www.nhs.uk/gponlineservices

Upcoming system change & Important information about ‘Patient Access’

During August 2022 the surgery plans to change our computer system and this will affect GP Online Services.

What will happen to my NHS App when the surgery is changing system?

During the change: GP Online services will be unavailable for at least 3 days and potentially up to a week. You will not be able to access your record, request medication or book appointments online during this time.

After the change: If you registered for the NHS App yourself using photo ID your main GP Online Services should reconnect automatically. Main services are; appointment booking, prescription requests and summary record access (Allergies, sensitivities & medications). Additional services, such as proxy access to those your care for or more access to your medical records, may disconnect during the system change and you will need to ask the surgery for these to be reconnected for you.

If you were unable to register with the NHS App yourself using photo ID and required “linkage keys” from the surgery, your NHS App should prompt you to try and use photo ID again. If you have suitable ID please try and complete this process to reconnect. If you do not have suitable ID or cannot get through the registration, please contact the surgery.

What about my COVID Pass?
If you will require access to your COVID pass during this system change we strongly recommend you save a copy to your device or print it.

What will happen to ‘Patient Access’?

Patient Access will no longer connect to our surgery after our system change. To continue using GP Online Services (medication requests, record access etc) please see information about registering for the NHS App above. You will be able to use the NHS App for GP Online Services now and after we have changed our computer system. This will result in the least disruption for you.

Until our system change you may still login to Patient Access here; however, please switch to the NHS App as soon as possible as we will be extremely busy during our system change.

Once we have changed system, your account with the Patient Access website will still be present but no longer be associated with our surgery. If you wish you can arrange to have this data deleted so your personal information is no longer held by Patient Access.



 
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